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Smith, Feddeler & Smith, P.A.

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Topic

Long-Term Client Relationship

90% positive

Across 154 reviews of Smith, Feddeler & Smith, P.A. in Lakeland, FL, long-term client relationship appears in 10 reviews (90% positive), from 2016-05-04 through 2026-05-27.


Key findings

  • Long-Term Client Relationship mentioned in 10 of 154 reviews (6.5%)

  • 90% of Long-Term Client Relationship reviews are 4 or 5 stars

  • Average rating in Long-Term Client Relationship reviews: 4.6★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    90%9 mentions
  • Problem Resolution & Effectiveness

    70%7 mentions
  • Communication & Updates

    60%6 mentions
  • Courtesy & Friendliness

    60%6 mentions
  • Responsiveness & Speed

    30%3 mentions
  • Technical Knowledge & Expertise

    20%2 mentions

Reviews mentioning long-term client relationship

April 23, 2025

David Lester

I experienced an Honest, Hardworking team. Thanks to Brad Smith and Guy Smith. For 16 years this firm got me the best medical care needed. The settlement I received was 30k more than I had expected. I am very pleased and recommend this firm. Thanks a bunch guys David Lester

Response from owner

So glad we could help you!

June 12, 2025

March 29, 2023

Linda Kimmons

I began with Guy Smith 13 years ago and had no idea how this journey would end. During the course of my workers comp case I encountered all sorts of hurdles but Brad Smith and his team helped me navigate and come to a favorable conclusion. During my thirteen year ordeal this firm worked with me every step of the way. Amy, Lynn, Terri and Jean all communicated throughout the process. I received great medical care and support. A couple of years ago I also sought the assistance of George Mason and Debbie in getting my Disability /Social Security approved. My overall experience with this law firm is not only favorable but I felt like part of a team. They are professional, kind, supportive and got me through it all. Ginger Smith (no relation to the Smith attorneys) was the last person I dealt with. She answered questions about our settlement and guided us to the end. I really appreciate all they did for me and recommend highly.

Response from owner

Thank you for taking the time to leave us a review! Best of luck to you in the future!

January 19, 2024

March 21, 2023

Trudy Edwards

I have been with Bradley Guy Smith and his firm along with their Paralegal Gail since 2008. They have been the best.. they work hard a assure my I get all the medical care that is needed for me. They talk to me and I feel like I am part of their family. Gail is the best Paralegal out there. She is always there for me. She listens to me even when I'm having a bad day. She fights for me with the insurance company she gives 120% or more. I would not trust anyone else with my case. Yes its been along journey. But I have not been denied for any medical care. Because they fight for me rights. I love all them at this firm all the attorneys are awsome. Thank you Trudy

Response from owner

Trudy, thank you for taking the time to leave us a review. Paralegals like Gail are hard to come by, and they don't often get all the praise and recognition they deserve. It was really special watching her read this! We appreciate you!

March 24, 2023

November 10, 2022

Aeriana Gilliard

I would just like to say, I am EXTREMELY grateful and so appreciative of Smith, Feddeler & Smith, P.A. More specifically Kevin Balentine and Jo Wamsley! We had a long, but strong fight and many obstacles including a world stopping pandemic and 2 major hurricanes, but they kept me at peace, assured me that everything would be taken care of and that I had nothing to worry about. When it was all said and done, we came out on top in the end. I was able to receive the appropriate medical care I needed, peace of mind, and I was rewarded with what I deserved. They were amazing, they were patient with me, and they took care of everything without me having to be concerned. Always had me in the loop, and were very kind and respectful people. I pray to never get in another accident, but if ever I know someone who is, I will be sending them here to be well taken care of with FULL peace of mind! Thank you all again so much! Y’all were and are amazing!

Response from owner

We are so glad you are happy. Best of luck to you!

March 10, 2023

January 6, 2022

Paul Porowski

I had him on my case for 18 years. All I can say is I think people can do better..

Response from owner

I'm so sorry you feel that way. We strive for satisfaction in every case. I'd love the opportunity to discuss with you how you feel we could have done better.

March 10, 2023

May 14, 2021

Antonia Bragg

It saddens me that my uncle is no longer with us to this day, but let me tell you this law group fought extremely hard for my uncle when he first got injured in the 1980’s. So for over 30 years this law group has handled my uncles workman’s comp case and has gone above and beyond to help my uncle and my whole family as we all took turns being my uncle’s caregiver. And they were just as saddened as we were at the time of our loss. My family will forever be grateful to this group! If it wasn’t for them my uncle never would have been able to get the care and support he needed and deserved after his work injury in which he suffered permanent brain damage. From my family to yours I wanna say a HUGE THANK YOU!

Response from owner

Awww, thanks for taking the time to leave us a review. We appreciate you!

March 10, 2023

March 3, 2021

Paula Herrington

I am grateful for Mr. Mark Capron of Smith, Feddeler & Smith Law Firm. I have been fighting my employer for several years on an injury I received at work. I found Mr. Capron and knew deep down in my heart he was the right Attorney to represent me. He is very knowledgeable and guided me through the entire process and thoroughly explained my rights. He treated me with the upmost respect and assured me I was in good hands. Mr. Capron was very attentive to my questions and fears and he treated me as if I was part of The Smith, Feddeler & Smith family and not just another case. He made me feel at all times he took my case and injuries personable. Every time I call the office I am greeted with a friendly voice and transferred to his paralegal Ms. Amy Davis. Ms Davis was always a listening ear and aloud me to take her valuable time when I was upset and had concerns. Her sincere and caring voice always calmed me down . She reassured me Mr. Capron was on my side and they would take care of me. Thank you Mr. Capron and Ms. Davis. I appreciate everything you have done for me and my family

Response from owner

Thank you!

April 1, 2021

June 4, 2019

Bill Cumbie

This whole firm has done all the work! Years have gone by, but the fighting hasn't stopped. They continue to fight and battle the other side, and keep me posted as soon as something happens. I would absolutely recommend this firm to anyone who needs a lawyer that has their back!

March 12, 2019

Biggs Exposures Be About It

Brad and his team are very open and stand by you strong

July 6, 2018

Richard Smith

Been my lawyers for years very helpful. And go out of there way to help there clients. Very quick response times always return call or answer right away. Very personal and professional