Topic
Staff & Attorney Professionalism
94.6% positiveAcross 154 reviews of Smith, Feddeler & Smith, P.A. in Lakeland, FL, staff & attorney professionalism appears in 37 reviews (94.6% positive), from 2016-05-04 through 2026-05-27.
Key findings
Staff & Attorney Professionalism mentioned in 37 of 154 reviews (24%)
94.6% of Staff & Attorney Professionalism reviews are 4 or 5 stars
Average rating in Staff & Attorney Professionalism reviews: 4.8★
Aspects most discussed in these reviews
Professionalism & Conduct
97%36 mentionsCourtesy & Friendliness
49%18 mentionsCommunication & Updates
41%15 mentionsResponsiveness & Speed
30%11 mentionsProblem Resolution & Effectiveness
27%10 mentionsTechnical Knowledge & Expertise
19%7 mentions
Reviews mentioning staff & attorney professionalism
Luis Cruz
I want to sincerely thank my attorney, Carl A. Feddeler III, and his paralegal, Julia Irvins, for the outstanding work they did on my case. From the very beginning, they handled everything with professionalism, respect, and clear communication. Carl brought a high level of experience and confidence to my case, always making sure I understood the process and felt supported every step of the way. Julia Irvins was just as exceptional—organized, responsive, and always on top of every detail, which made a huge difference during a stressful time. What truly meant the most to me was how hard they fought for me. They didn’t treat me like just another case—they genuinely cared about my situation and worked tirelessly to get me a lump sum settlement and the best possible outcome. I’m beyond grateful for everything they’ve done for me. If you’re looking for a legal team that is professional, dedicated, and truly has your back, I highly recommend Carl A. Feddeler III and Julia Irvins. They are, without a doubt, one of the best legal teams in Florida.
Response from owner
March 30, 2026
Timothy Campbell
Not a good one ,feel like i got scam it was about 10 to12 year ago they told me I was going to get one thing end up with another. They are not to be trusted.
Response from owner
July 10, 2025
Gabrielle Hammond
I worked with Brad Smith on my workers compensation case, beginning in 2022. Brad was thorough; in insuring I saw all the correct Doctors and I received all the treatment for my injury. He and his team, worked zealously on my case. I was very happy with his professionalism and the results of my case.
Response from owner
June 12, 2025
Sylvonia Williams
Excellent hard working team. It was a pleasure doing business with them. Thanks everyone!
Response from owner
March 11, 2024
Kassidie Casagrand
Julia was a great person to work with, she was always there for any questions I had or even just to listen to me vent when I needed. I appreciate all that this team has done for me.
Response from owner
March 11, 2024
Paola Dasilva
I Hired the law office, of Smith, Feddele, for my workers compassion case. Attorney Nelson and his staff, where up front with everything tell me the good and told me the bad when it comes to a workman's comp case they were very professional .communicated with them through phone emails and they always got back to me within a day or sooner. If I ever need a lawyer again I would definitely use this law office . And if anyone asks me about a good lawyer, definitely Smith and Feddele.
Response from owner
January 19, 2024
sheila jane
I have never been advised and informed so well. Lynn Davidson is so very kind, caring and helpful. Mr. Nelson takes his time with you and answers questions so you understand. They have always got things done for me in a very short time. I ham so thankful I have a caring firm backing me when it comes to workman's comp.
Response from owner
January 19, 2024
Amable Santiago Andres
When I started my case with Mister Carl A. and Julie I didn't know what to think. Today I recommend this law office as one of the best in our area. Especially for cases of work accidents, they are the best. Thank you to all the staff. I have to especially thank Julie for being understanding and patient with me. She was always attentive, answering all my questions no matter how uncomfortable they were. And throughout the process she always kept me informed. Once again thank you all Cuando empese mi caso Con Mister Carl A. y Julie No sabia que pensar. Hoy les recomiendo a esta offina de abogados como una de las mejores en nuestra area. Sobre todo para casos de acidentes de trabajo Son los mejore . Una bes mas Grasias a todo el personal. Tengo que darle las grasias en especial a Julie por ser compresiva y paciencia para conmigo. Siempre atenta contestando todas mi preguntas por incomodas que fueran Y a largo del proseso siempre me mantuvo informado. Una ves mas grasias a todos
Response from owner
January 19, 2024
Teresa White
Great team
Response from owner
January 19, 2024
Tammy Bolin
Attorney Feddeler was awesome and very easy to work with, settled my case quickly and efficiently. Julia was also wonderful and very helpful. whenever I had a question, she had the answer.!!
Response from owner
September 7, 2023
Teresa Woods
They do what they say their going to do, on the ball...
Response from owner
September 7, 2023
Aurora Dominguez
Amazing place and people to work with. They are extremely professional and kind. If you want a staff who will take care of you, bring your case to Smith Feddeler & Smith, PA
Response from owner
March 10, 2023
Barbara Matthews
Awesome lawyers,professional and they get the job done!
Response from owner
March 10, 2023
Matthew Baio
Great personal attention and help with your needs. Their legal assistance is handled by their legal assistants very well. Julia Ervin was the most amazing help you could ask for with case. Thank you for everything.
Response from owner
March 10, 2023
Kev Jameson
Do your homework and take your case elsewhere. Relative in dire need of more competent lawyers! Brad doesn’t work for his client’s needs and seems to be an individual that is paid for by the bigger corporations…hates his job, or is a straight rookie, based on his actions and unwillingness to listen. I’ll be spending more money for a better attorney! Also, note they would rather write off a review as “fake” when one is speaking honestly of their results, instead of attempting to restore trust…!
Response from owner
August 16, 2022
mike fields
best law firm ever , they helped my wife get a check coming in when she was not capable of working or even getting a job .i would absolutely recommend them to anyone who needs someone to fight for you that has the knowledge and skills needed to get you what you rightfully deserve . their staff is super nice and polite and very knowledgeable , if you need a great team on your side, do yourself a favor and give them a call , you won't regret it.
Response from owner
August 16, 2022
Rose Boone
My work comp case. The staff and attorneys very professional and kind answered all my question wonderful staff. Thank you Mr. Nelson and Mrs.Rosabal for all you did for me
Response from owner
August 16, 2022
Dustin Fox
They will get u what they can the system sucks this place does not Julie and Carl did everything they could for me and I am Grateful
Response from owner
March 10, 2023
Zoey Bright
Shelby and mark are so helpful and amazing and are so fast working
Rolando Ramos
I am so grateful for you your dedication, and professionalism. Thank you so much!
Response from owner
March 10, 2023
Jinola Smith
I appreciate the hard work and the professionalism this Law Firm shared and has with me. I thank them for all that they've done and continue to do for me and the community. May they have a long life in business
Response from owner
March 10, 2023
Suzanne Wyatt
Mr. Capron was wonderful and understanding about my situation. His secretary Vickie Lawton was a joy to work with. I would highly recommend this fim to anyone!
Response from owner
April 1, 2021
Paula Herrington
I am grateful for Mr. Mark Capron of Smith, Feddeler & Smith Law Firm. I have been fighting my employer for several years on an injury I received at work. I found Mr. Capron and knew deep down in my heart he was the right Attorney to represent me. He is very knowledgeable and guided me through the entire process and thoroughly explained my rights. He treated me with the upmost respect and assured me I was in good hands. Mr. Capron was very attentive to my questions and fears and he treated me as if I was part of The Smith, Feddeler & Smith family and not just another case. He made me feel at all times he took my case and injuries personable. Every time I call the office I am greeted with a friendly voice and transferred to his paralegal Ms. Amy Davis. Ms Davis was always a listening ear and aloud me to take her valuable time when I was upset and had concerns. Her sincere and caring voice always calmed me down . She reassured me Mr. Capron was on my side and they would take care of me. Thank you Mr. Capron and Ms. Davis. I appreciate everything you have done for me and my family
Response from owner
April 1, 2021
Florida is my Home
Professional and personable. Prompt, knowledgeable and courteous firm.
Response from owner
April 1, 2021
Amber Chaput
My experience so far has been nothing but amazing. Everyone is so helpful and very understanding as this is my first legal situation, and I'm less than educated in the legality of things. Mr Capron, Amy, and Shelby have been fantastic. I didn't catch her name but the front desk worker who answers all the calls is always very pleasant to talk to and she is quick to transfer you to whomever you need. Couldn't be happier with my experience so far. I would recommend them to anyone needing help with workers comp related problems at this point!
Response from owner
April 1, 2021
X I
Great team
Response from owner
April 1, 2021
George Wilson
Mr. Balentine is very attentive and explains each detail related to your case. The staff is extremely professional and respectful.
Response from owner
April 1, 2021
olga mitchell
TO ATTORNEY NELSON JUST WANT TO SAY THANK YOU FOR EVERYTHING THAT YOU AND YOUR STAFF HAVE DONE FOR ME AND MY FAMILY IT HAS BEEN A ROUGH COUPLE OF YEARS BUT YOU AND YOUR STAFF WENT ABOVE AND BEYOUND FOR ME .WORDS CAN NOT EXPRESS THE GRATITUDE AND RESPECT THAT I HAVE FOR THANK YOU . AND IF I EVER NEED AN ATTORNEY YOU WILL BE THE FIRST ONE TO CALL BECUASE NO ONE HAS CARE FOR ME THE WAY YOU ALL DID . YOU AND YOUR STAFF HAVE MADE IT POSSIBLE FOR ME TO GO ON WHEN I WANT TO GIVE UP BUT YOU KEPT TELLING ME THAT IT WILL BE OK WE WILL GET THROUGH THIS AND WE DID THANK YOU THANK YOU SO MUCH MAY GOD BLESS ALL OF YOU BECUASE HE HAS BLESS ME WITH ALL YOU.
Catherine Burns
Great people! Debbie and Mr. Mason truly give me courage and strength. They are working on my disability case. Thank you!
Response from owner
March 24, 2023
Elva Flores
SON MUY PROFESIONALES DR. NELSON Y STEFFANIE
Tammy Fritschie
Great people working hard to help.
Bill Cumbie
This whole firm has done all the work! Years have gone by, but the fighting hasn't stopped. They continue to fight and battle the other side, and keep me posted as soon as something happens. I would absolutely recommend this firm to anyone who needs a lawyer that has their back!
Georgia Grimm
Love the staff, very helpful convenient locations.
Richard Smith
Been my lawyers for years very helpful. And go out of there way to help there clients. Very quick response times always return call or answer right away. Very personal and professional
Momma Spyder
Great professional people.
Anthony Brown
Awesome place! Great staff!
Gypsea Sol Travels
Excellent company. Wonderful, caring staff.